The Reach NC Voices chatbot lives Reach NC Voices

Chatbots are an emerging media innovation that show promise for increasing two-way engagement between organizations and their audience. It is a tool that will help us live up to the promise of two-way communication that is the blueprint for our EdNC Architecture of Participation. Initial versions of bots first showed up on social media, allowing Facebook pages┬áto automate their interactions with members.… Full story »